# Resend email
Resending an email with the plugin is very easy. Please note only, that custom comments need an additional setup step.
# Procedure
To resend the email you have to go to Orders > Overview > "Any order"
in the admin
and scroll to the section Resend order confirmation mail
.
There click on the button Resend mail
, optionally enter a comment and click
on the button Send now
to trigger the email.
# Embed your custom comments
As already mentioned, custom comments require an additional step, as these
access the default email template Order confirmation
. An automatic installation
is not possible because this email template can be very individual per store.
To customize the email template you have to navigate in the admin to Settings > Shop > Email templates
,
there edit the email template Order confirmation
and then scroll to the section Mail text
.
Now you have to insert the dynamic placeholder resendOrderConfirmationMailComment
in the appropriate places
and finally save the email template.
Attention
Do not add another space after the dynamic placeholder resendOrderConfirmationMailComment
.
The plugin automatically appends a space if a comment is present.
Otherwise the dynamic placeholder is completely empty, which means that even emails without custom comments
still look good.