# Change Snippets

A personalized customer greeting can help to better engage your customers.

To use it, you need to configure it once at the beginning. To greet your customers differently, simply click on `Setting > Snippets.`

![](/files/-Mkl7gYp0lMJ-iggrvjO)

Now select the desired language.

![](/files/-Mkl7rsIhEt2Ywx2xIaj)

Now you can search for the required text module. Here ''Personalized customer greeting''

![](/files/-Mkl6G9qXZ_m_ijkopna)

Now select the desired text module and change it to the way you want to greet your customers. *PS: %name% is a placeholder for the name of your customer.*

![](/files/-Mkl8ClVAUOVc3zzmT8V)


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