> For the complete documentation index, see [llms.txt](https://docs.shop-studio.io/shopware/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shop-studio.io/shopware/extensions/resend-order-confirmation-mail/resend-email.md).

# Resend email

Resending an email with the plugin is very easy. Please note only, that custom comments need an additional setup step.

### Procedure <a href="#procedure" id="procedure"></a>

To resend the email you have to go to `Orders > Overview > "Any order"` in the admin and scroll to the section `Resend order confirmation mail`.

There click on the button `Resend mail`, optionally enter a comment and click on the button `Send now` to trigger the email.

![](/files/-MhUplpuBAML3sYdPnIh)

### Embed your custom comments <a href="#embed-your-custom-comments" id="embed-your-custom-comments"></a>

As already mentioned, custom comments require an additional step, as these access the default email template `Order confirmation`. An automatic installation is not possible because this email template can be very individual per store.

To customize the email template you have to navigate in the admin to `Settings > Shop > Email templates`, there edit the email template `Order confirmation` and then scroll to the section `Mail text`.

Now you have to insert the dynamic placeholder `resendOrderConfirmationMailComment|default('')` in the appropriate places and finally save the email template.

{% hint style="warning" %}
**Attention**

Do not add another space after the dynamic placeholder `resendOrderConfirmationMailComment|default('')`. The plugin automatically appends a space if a comment is present. Otherwise the dynamic placeholder is completely empty, which means that even emails without custom comments still look good.
{% endhint %}

![](/files/Wf0SQJKYZ0W1Y9tKADW1)
