# Resend email

Resending an email with the plugin is very easy. Please note only, that custom comments need an additional setup step.

### Procedure <a href="#procedure" id="procedure"></a>

To resend the email you have to go to `Orders > Overview > "Any order"` in the admin and scroll to the section `Resend order confirmation mail`.

There click on the button `Resend mail`, optionally enter a comment and click on the button `Send now` to trigger the email.

![](https://1923190518-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MhDVIwCi_IMhrBtbXDD%2F-Mj0I-dat4PUNqu0-1AZ%2F-Mj0IFlKM1rcTJtmwwxq%2Fimage.png?alt=media\&token=6d496c30-aeaa-4b0f-a634-cb64bd0d7053)

### Embed your custom comments <a href="#embed-your-custom-comments" id="embed-your-custom-comments"></a>

As already mentioned, custom comments require an additional step, as these access the default email template `Order confirmation`. An automatic installation is not possible because this email template can be very individual per store.

To customize the email template you have to navigate in the admin to `Settings > Shop > Email templates`, there edit the email template `Order confirmation` and then scroll to the section `Mail text`.

Now you have to insert the dynamic placeholder `resendOrderConfirmationMailComment|default('')` in the appropriate places and finally save the email template.

{% hint style="warning" %}
**Attention**

Do not add another space after the dynamic placeholder `resendOrderConfirmationMailComment|default('')`. The plugin automatically appends a space if a comment is present. Otherwise the dynamic placeholder is completely empty, which means that even emails without custom comments still look good.
{% endhint %}

![](https://1923190518-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MhDVIwCi_IMhrBtbXDD-1972196547%2Fuploads%2FRZZYUTqQIdYsg4AGuCTj%2FBildschirmfoto%202023-02-01%20um%2019.49.37.png?alt=media\&token=7706a317-694b-4b08-82c8-c2c2dfdaed59)
